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Updates from our team, patient stories, volunteer experiences, and more!

Allison Havens Allison Havens

Cultural Humility in Patient Care

Each morning, my interpreter Fernanda and I navigated our way along the rocky narrow sidewalk, admiring the glorious purple blooms of the jacaranda trees, and up the steps of the church; a ramp alongside the steps makes the clinic wheelchair accessible. If we arrived early enough, we would see Dr. Fuentes zoom up the ramp on his motorcycle, which he parked across from the long wooden bench, placed outside of the clinic, that served as the waiting room. 

Dr. Fuentes is an excellent, experienced internist and I found much to admire in his wise, compassionate approach to patient care; discussing his cases allowed us to exchange knowledge…

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Allison Havens Allison Havens

Listen, Learn, Love: Reflections On My First Solidarity Bridge Mission Trip

Upon arrival at Tiquipaya Hospital, I listened to the cacophony of sounds, including the voices of anxious patients and family in the waiting rooms, the cry of infants, the calls for the next patient, the hum of machines and the scurry of nurses trying to make their way through the labyrinth of narrow hallways and crowded rooms to deliver their services.

I listened to medical students tell the story of their education, express dreams for their future careers, and explain the winding and uncertain path to becoming a physician in Bolivia. I listened to the assessments given by Puente de Solidaridad employees of the stability of the country, state of medical care, greatest needs of area hospitals and challenges in distribution of medical supplies, particularly to very small clinics in remote areas.

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